High Impact Relationships

High Impact Relationships: Enhancing Your Emotional Intelligence to Drive
Performance
Offered in Partnership with Dr. Arlene Scott

Performance drives results. But what drives performance? Relationships.

As work becomes more complex and collaborative, the ability to build trusting relationships
distinguishes those who flourish from those who falter. This program, offered in partnership with
strategic change expert Arlene Scott, Ph.D., enables leaders to build the emotional intelligence skills
they need to create trusting and productive relationships for greater results. To maximize your
learning you complete a self-assessment, describe your own influence situation, and read two short
articles before attending the program.

I. Pre-Work
To maximize your learning, you complete a self-assessment, describe your own influence situation, and read two short articles before
attending the program.

II. Core Curriculum
The curriculum for High Impact Relationships: Enhancing your Emotional Intelligence to Drive Performance is based on the
work of Dr. Arlene Scott. This program is grounded in a cutting-edge experiential learning approach to building productive relationships that
Dr. Scott adapted from her work with Stanford University Graduate School of Business in its acclaimed Interpersonal Dynamics
course.

Specifically, this methodology provides you with a special, real-time learning experience where you:
• Learn about yourself through the process of discovery
• Receive profound, in-the-moment feedback from fellow participants
• Work with learning partners and skill groups to clarify your goals and practice your behaviors
• Develop action plans for increased competence and confidence

This live feedback process, in a safe environment, promotes rapid transfer of skills to the workplace.

And it provides the ideal learning laboratory for you to practice and apply the leading-edge tools and techniques of relationship building,
emotional intelligence, and influencing dynamics. Along the way, learn how to expand your self-expression and impact, explore and expand
your influence style, create shared understanding, and manage the difficult situations of today's complex work environment.

The net result for you: better relationships for greater impact and optimal performance.

III. Post-Work
Receive follow-up activities and tools that will help you practice and apply your newly developed skills inside your own workplace.

Who Should Attend
Leaders, experienced managers, directors, executives, and teams who need to leverage their emotional intelligence to build trusting
relationships with customers and colleagues in order to lead the business successfully (Note: On-site delivery is available for intact or
functional teams, and is especially useful for HR, IT, and Sales groups)

How You Will Benefit
• Gain new insight into how you build influence and trust with others
• Learn which of your behaviors are effective (ensuring they have the impact that you intend them to have)
• Influence without being (or being seen as) dominating or controlling
• Give feedback in such a way that it is seriously considered
• Resolve conflicts without damaging relationships
• Build a group climate in which members raise and address concerns productively